A community of CX, analytics & insights professionals who work in customer and product experience teams.

Join our community
We welcome all insights professionals to join in our discussions

- Receive or offer ideas and advice for challenges you experience in your work.

- Valuable networking opportunities; connect with other professionals in the field.

- Share job listings, or hunt through them.

Where we meet

-LinkedIn Group

-Slack Workspace

-Monthly via Zoom for our 'Roundtable calls'

This community is hosted and managed by                                      

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Why join?

"The call is awesome – it is part therapy (that I am not crazy in my thinking), part networking and part educational – its such a stimulating time."

- Megan O'Brien, CX Director

Join our community roundtables!

- Monthly Zoom call; a casual conversation focused on an interesting topic

- Connect with other insights & analytics professionals

- Share challenges and receive advice and feedback from attendees

-Express your interest when submitting the form on this page

Next roundtable

30th July 10:30AM NZT (29th 3:30PM PST) -  All about sharing insights - pitfalls, methods and successes

Recent roundtables

What should a customer feedback analysis maturity model look like? [Read the write-up]

Insights tech vs. human experience, how to find a balance? 
[Read the write-up]

How authentic are your customer-related KPIs? [Read the write-up]

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How to align your CX expectations with business expectations.
[Read the write-up]