Powerful customer feedback analytics

Award-winning AI turns your survey, reviews, live chat and complaints into real insights. In minutes.

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Save time on analysis

Struggling to analyze large volumes of feedback? Reduce analysis time from weeks to minutes.

Share convincing reports

Why did my score drop? Did a program work? Replace vague word clouds and anecdotes with charts that get buy-in.

Get deep & accurate insights

No more coding, no more bias. 
Consistent AI-powered analysis super-charged by your input.

Respond to changes faster

As issues emerge in feedback, 
learn what's new and act fast.

We deliver results & ROI in a cost-effective & scaleable way

25ptx
increase in NPS

Our team is happy to answer your questions and take you on a product demo.

After learning more about your needs, we'll give you a walk through of the platform. 

Not ready to speak to us yet? 
Try out Thematic on your own customer feedback instead.

Trusted by data-driven Customer Experience, Research & Product teams at leading companies

Book a personalized demo

69%
reduced call volume

95%
less analysis

$200K+
saved in labour

"This is the tool of the future. It reduces my analysis tenfold"

Matt Schoolfield
Voice of Customers at Greyhound

Loved by analysts, CX managers & industry experts

"Thematic enables us to deliver more powerful insights than ever"

Ajantha Suriyanarayanan
Consumer Insights at DocuSign

"The results are the best I've seen from any text analytics solution"

Maurice FitzGerald
CX at Hewlett-Packard