Sorry, we don't support analyzing Word documents, do you have surveys or reviews?

Save time on analysis

Struggling to analyze large volumes of feedback? Reduce analysis time from weeks to minutes.

Share convincing reports

Why did my score drop? Did a program work? Replace vague word clouds and anecdotes with charts that get buy-in.

Get deep & accurate insights

No more coding, no more bias. 
Consistent AI-powered analysis super-charged by your input.

Respond to changes faster

As issues emerge in feedback, 
learn what's new and act fast.

Easy-to-use analysis views that give you quick answers

Get results & ROI in a cost-effective & scaleable way

25ptx
increase in NPS

69%
reduced call volume

95%
less analysis

$200K+
saved in labour

Join us on LinkedIn & Twitter   |   Privacy Policy

© Thematic Analysis Inc.

"This is the tool of the future. It reduces my analysis tenfold"

Matt Schoolfield
Voice of Customers at Greyhound

"Thematic enables us to deliver more powerful insights than ever"

Ajantha Suriyanarayanan
Consumer Insights at DocuSign

"The results are the best I've seen from any text analytics solution"

Maurice FitzGerald
CX at Hewlett-Packard

Get full feedback analysis on one dataset of your choice for free!

Trusted by teams worldwide

Connect

1

We'll pull your feedback via one of our integrations:
Delighted, Trustpilot, AskNicely, SurveyGizmo, SurveyMonkey.

Analyze

2

Thematic's AI discovers specific, actionable themes in feedback. You can slice by customer segment and see impact on metrics. 

2

Upgrade

3

Once you are setup, we'll enable the full version for 2 weeks. You'll see trends over time &  dashboards. Upgrade if you like, or continue to use the free version.

3

Get started with a free 14 day trial

Award-winning AI turns your customer data into real insights.

We are able to easily differentiate between verbatim themes that are noise (no impact on overall metric) and those which are seriously impacting our CX metrics.

Michael Sherwood
Head of CX at Atom Bank