Build a Story With Thematic Insights
Thematic Masterclass: #1
in 10 part series
You will learn:
How theme editing gives you richer insights
How to get actionable results faster with theme editing
How to do theme editing and best practices
11am PT
Wednesday
26 MAY
Thursday
27 MAY
4pm NZT
Learn how to get richer and more actionable insights from your feedback analysis with theme editing.
Join Nick Stroud in this second masterclass of the series to learn how to build a story or business case using insights, using Thematic tools and emerging trends.
Tuesday 29 JUNE, 11am PT Wednesday 30 JUNE, 4PM NZT
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Free Class
Turn customer feedback into business insights
Discover how Thematic helps organizations save time and deliver better customer experiences by understanding what matters to customers. Start your free, guided trial today
Learn best practices, master Thematic analysis and theme tools, ask questions and be confident you're getting the most out of Thematic. Free with any Thematic account.
Latest in the Masterclass Series
In this first masterclass we delved into theme editing, why it matters, and shared tips and ideas on how to effectively edit themes in Thematic.
1/ Using theme editing
How theme editing gives you richer insights
How to get actionable results faster with theme editing
Tips on theme editing and best practices
You will learn
Alyona Medelyan, PhD CEO and Co-founder
2/ Build a story
Join this masterclass to learn how to build a story using insights. Nick Stroud shares how to use tools to find emerging trends and build a business case from the insights.
How emerging trends reveal risks and opportunities
Tips on using Thematic analysis and reporting tools to find emerging trends
How to build a business story with these insights
With
Nick Stroud
3/ Using dashboards
How dashboards can be used for a holistic view or specific challenges. Join the masterclass with Nicolas to get ideas for using dashboards effectively.
How theme editing gives you richer insights
How to get actionable results faster with theme editing
Tips on theme editing and best practices
With
Nicolas Zawadzki
You will learn
You will learn
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Thematic is the first text analysis platform I've used that has been able to quantify the impact of addressing a customer verbatim theme on the overall metric score. This means we are able to easily differentiate between verbatim themes that are noise (no impact to an overall metric) and those which are seriously impacting our CX metrics.
Michael Sherwood
Atom Bank, Head of Customer Experience
Join over 7,000 professionals effortlessly discovering rich insights in feedback
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Michael Sherwood
Atom Bank, Head of Customer Experience
Thematic lets us quickly turn unstructured feedback from across channels into clear insights that directly inform our product roadmap and corporate strategy.
Discover how Thematic helps organizations save time and deliver better customer experiences by understanding what matters to customers. Start your free, guided trial today
Take confident action with actionable insights from all your unstructured data
Thematic unlocks productive insights from all your open-ended survey responses in minutes. With no need for manual coding or AI training. Book a demo, with a free guided trial, today.
Join over 7,000 product and research teams using Thematic to uncover what matters to their customers
