Your customer feedback. Analyzed within minutes. 
For free.

Award-winning AI turns your customer data into real insights. 

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Save time on analysis

Struggling to analyze large volumes of feedback? Reduce analysis time from weeks to minutes.

Share convincing reports

Why did my score drop? Did a program work? Replace vague word clouds and anecdotes with charts that get buy-in.

Get deep & accurate insights

No more coding, no more bias. 
Consistent AI-powered analysis super-charged by your input.

Respond to changes faster

As issues emerge in feedback, 
learn what's new and act fast.

Connect

We'll pull your feedback via one of our integrations:
Delighted, Trustpilot, AskNicely, SurveyGizmo, SurveyMonkey

Get full feedback analysis on one dataset of your choice for free!

Analyze

Thematic's AI discovers specific, actionable themes in feedback. You can slice by customer segment and see impact on metrics. 

Upgrade to full version

Once you are setup, we'll enable the full version for 2 weeks. You'll see trends over time &  dashboards. Upgrade if you like, or continue to use the free version.

Get results & ROI in a cost-effective & scaleable way

25ptx
increase in NPS

Who is the free version for?

Do you report on customer insights?

Do you collect at least 100 pieces of feedback per month? 

Do you use one of our existing integrations?

If you answered 'Yes' to these questions, you most likely qualify for our free version.

If not, let us know about your project anyway, and we'll see if we can help.

Trusted by data-driven Customer Experience, Research & Product teams at leading companies

Get Started with a Free Version

69%
reduced call volume

95%
less analysis

$200K+
saved in labour

"This is the tool of the future. It reduces my analysis tenfold"

Matt Schoolfield
Voice of Customers at Greyhound

"Thematic enables us to deliver more powerful insights than ever"

Ajantha Suriyanarayanan
Consumer Insights at DocuSign

"The results are the best I've seen from any text analytics solution"

Maurice FitzGerald
CX at Hewlett-Packard

What happens next?

We'll review your request and create a secure account for you to start pulling your feedback.

Within 24h of sharing the data with us you'll have your analysis ready!

Easy-to-use analysis views that give you quick answers