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Give every team an instant understanding of customers with Thematic Answers 

Don’t waste hours analyzing customer feedbackdata to address adhoc questions from every team. Type in your question and in seconds you'll get a summary answer with rich detail, verbatims and powerful visualizations.

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© Thematic Analysis Inc.

Your solution to democratize customer insights across the company

Answers is your biggest ally when time is tight and you need to help business units with ad hoc reporting.

We've made it easy for everybody to get complex insights simply by typing your question.

A transparent approach makes it easy to understand the context behind the answer and see customer verbatims.

A careful approach to Generative AI

We care about security, privacy and accuracy first and foremost. Thematic relies on many different algorithms and technologies in weaving Generative AI into our own models. We followed rigorous engineering processes to make sure Thematic delivers insights your researchers trust.

Plus we constantly evaluate different elements and providers to get the best of breed LLMs.

Built-in parallel processing & load balancing

Multi-region

PII cleaning

Soc 2 Type II and GDPR compliant

SSO

I get questions all the time from my CEO and leaders, and with Answers, I just type in their question and get a summary answer for the exact question.

It's easy to dig into the themes for more detail and get verbatims.

It's amazing.

Optimal Services Manager
Seeking Health

Thematic makes me look like a genius.

The insights help executives understand the “why behind the what”, while senior managers use Answers to do their own explorations of what customers are saying. In 2024, a key theme for our company is “customer-obsessed” and Thematic is a major contributor in driving this initiative.

Senior Director of Research.
Mid-sized Global SaaS Company  

The possibilities are endless with Answers and we are excited about it's evolution. 

We love it and we want to use more of it!

Senior Customer Analyst
Australian Supermarket Group

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